{"id":1983,"date":"2026-05-24T09:00:00","date_gmt":"2026-05-24T07:00:00","guid":{"rendered":"https:\/\/livinlyon.com\/?p=1983"},"modified":"2026-05-24T09:00:00","modified_gmt":"2026-05-24T07:00:00","slug":"resilier-contrats-lyon-electricite-internet","status":"publish","type":"post","link":"https:\/\/livinlyon.com\/index.php\/2026\/05\/24\/resilier-contrats-lyon-electricite-internet\/","title":{"rendered":"R\u00e9silier ses contrats \u00e0 Lyon : \u00c9lectricit\u00e9, Internet, T\u00e9l\u00e9phone"},"content":{"rendered":"<p>Vous d\u00e9m\u00e9nagez de Lyon ou changez de fournisseur ? Voici comment <strong>r\u00e9silier vos contrats<\/strong> d&rsquo;\u00e9lectricit\u00e9, gaz, internet et t\u00e9l\u00e9phone sans mauvaise surprise.<\/p>\n<h2>\u00c9lectricit\u00e9 et Gaz<\/h2>\n<h3>R\u00e9silier chez EDF<\/h3>\n<p>La r\u00e9siliation chez <a href=\"https:\/\/www.edf.fr\" target=\"_blank\" rel=\"noopener\">EDF<\/a> est gratuite et sans pr\u00e9avis. Vous pouvez :<\/p>\n<ul>\n<li><strong>En ligne<\/strong> : Espace client > \u00ab\u00a0D\u00e9m\u00e9nagement\u00a0\u00bb ou \u00ab\u00a0R\u00e9siliation\u00a0\u00bb<\/li>\n<li><strong>Par t\u00e9l\u00e9phone<\/strong> : 09 69 32 15 15 (lundi-samedi, 8h-20h)<\/li>\n<li><strong>D\u00e9lai<\/strong> : Faites-le 2 semaines avant votre d\u00e9part<\/li>\n<\/ul>\n<h3>Relev\u00e9 de compteur<\/h3>\n<p>Notez l&rsquo;index de votre compteur le jour du d\u00e9part. Vous recevrez une facture de cl\u00f4ture sous 4 semaines.<\/p>\n<h3>Autres fournisseurs<\/h3>\n<ul>\n<li><strong>Engie<\/strong> : 09 69 39 99 93<\/li>\n<li><strong>TotalEnergies<\/strong> : 09 70 80 69 69<\/li>\n<li><strong>Eni<\/strong> : 0 970 820 320<\/li>\n<\/ul>\n<h3>Transf\u00e9rer plut\u00f4t que r\u00e9silier<\/h3>\n<p>Si vous restez dans la r\u00e9gion lyonnaise, demandez un <strong>transfert de contrat<\/strong>. C&rsquo;est plus simple et \u00e9vite une coupure.<\/p>\n<h2>Internet (Box)<\/h2>\n<h3>Conditions de r\u00e9siliation<\/h3>\n<table style=\"width: 100%; border-collapse: collapse; margin: 20px 0;\">\n<tr style=\"background: #f5f5f5;\">\n<th style=\"padding: 12px; border: 1px solid #ddd;\">Op\u00e9rateur<\/th>\n<th style=\"padding: 12px; border: 1px solid #ddd;\">Engagement<\/th>\n<th style=\"padding: 12px; border: 1px solid #ddd;\">Frais r\u00e9siliation<\/th>\n<\/tr>\n<tr>\n<td style=\"padding: 12px; border: 1px solid #ddd;\"><a href=\"https:\/\/www.free.fr\" target=\"_blank\">Free<\/a><\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">Sans engagement<\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">49\u20ac (Freebox) + retour \u00e9quipement<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 12px; border: 1px solid #ddd;\"><a href=\"https:\/\/www.orange.fr\" target=\"_blank\">Orange<\/a><\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">12 mois<\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">Mois restants (plafonn\u00e9s) + 50\u20ac<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 12px; border: 1px solid #ddd;\"><a href=\"https:\/\/www.sfr.fr\" target=\"_blank\">SFR<\/a><\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">12 mois<\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">Mois restants + 49\u20ac<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 12px; border: 1px solid #ddd;\"><a href=\"https:\/\/www.bouyguestelecom.fr\" target=\"_blank\">Bouygues<\/a><\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">12 mois<\/td>\n<td style=\"padding: 12px; border: 1px solid #ddd;\">Mois restants (max 3) + 59\u20ac<\/td>\n<\/tr>\n<\/table>\n<h3>Cas particuliers : r\u00e9siliation sans frais<\/h3>\n<p>Vous pouvez r\u00e9silier sans frais en cas de :<\/p>\n<ul>\n<li><strong>D\u00e9m\u00e9nagement dans une zone non couverte<\/strong><\/li>\n<li><strong>Licenciement \u00e9conomique<\/strong><\/li>\n<li><strong>Longue maladie<\/strong><\/li>\n<li><strong>D\u00e9c\u00e8s<\/strong><\/li>\n<li><strong>Surendettement<\/strong><\/li>\n<\/ul>\n<h3>Proc\u00e9dure<\/h3>\n<ol>\n<li>Appelez le service client ou r\u00e9siliez en ligne<\/li>\n<li>Renvoyez la box et le d\u00e9codeur (\u00e9tiquette pr\u00e9pay\u00e9e fournie)<\/li>\n<li>Conservez le bordereau de retour comme preuve<\/li>\n<\/ol>\n<h2>T\u00e9l\u00e9phone mobile<\/h2>\n<h3>Forfaits sans engagement<\/h3>\n<p>R\u00e9siliation gratuite \u00e0 tout moment. Envoyez une lettre recommand\u00e9e ou r\u00e9siliez en ligne.<\/p>\n<h3>Forfaits avec engagement (12 ou 24 mois)<\/h3>\n<p>Frais = mois restants (r\u00e9duits apr\u00e8s le 12\u00e8me mois). La <strong>portabilit\u00e9 du num\u00e9ro<\/strong> vers un nouvel op\u00e9rateur r\u00e9silie automatiquement l&rsquo;ancien contrat.<\/p>\n<h3>Conserver son num\u00e9ro (portabilit\u00e9)<\/h3>\n<ol>\n<li>Souscrivez chez le nouvel op\u00e9rateur avec votre num\u00e9ro<\/li>\n<li>Communiquez votre RIO (code \u00e0 12 chiffres, obtenez-le en appelant le 3179)<\/li>\n<li>L&rsquo;ancien contrat est r\u00e9sili\u00e9 automatiquement<\/li>\n<\/ol>\n<h2>Assurance habitation<\/h2>\n<h3>R\u00e9siliation pour d\u00e9m\u00e9nagement<\/h3>\n<p>Vous pouvez r\u00e9silier votre assurance habitation en cas de d\u00e9m\u00e9nagement. Envoyez une lettre recommand\u00e9e avec :<\/p>\n<ul>\n<li>Votre num\u00e9ro de contrat<\/li>\n<li>Votre nouvelle adresse<\/li>\n<li>Un justificatif (facture EDF, bail)<\/li>\n<\/ul>\n<h3>D\u00e9lai<\/h3>\n<p>La r\u00e9siliation prend effet 1 mois apr\u00e8s r\u00e9ception de la lettre. Pensez \u00e0 souscrire une nouvelle assurance avant !<\/p>\n<h2>Autres contrats \u00e0 penser<\/h2>\n<ul>\n<li><strong>Abonnement TCL<\/strong> : R\u00e9siliez sur <a href=\"https:\/\/www.tcl.fr\" target=\"_blank\" rel=\"noopener\">tcl.fr<\/a> ou en agence<\/li>\n<li><strong>Salle de sport<\/strong> : Souvent avec pr\u00e9avis de 1-2 mois<\/li>\n<li><strong>Services de streaming<\/strong> : Netflix, Spotify&#8230; en ligne<\/li>\n<\/ul>\n<h2>Checklist r\u00e9siliation<\/h2>\n<p><strong>2 semaines avant le d\u00e9m\u00e9nagement :<\/strong><\/p>\n<ul>\n<li>\u2610 \u00c9lectricit\u00e9\/Gaz : Demander r\u00e9siliation ou transfert<\/li>\n<li>\u2610 Internet : Envoyer la demande de r\u00e9siliation<\/li>\n<li>\u2610 Assurance habitation : Lettre recommand\u00e9e<\/li>\n<\/ul>\n<p><strong>Jour J :<\/strong><\/p>\n<ul>\n<li>\u2610 Relever les compteurs (\u00e9lectricit\u00e9, gaz, eau)<\/li>\n<\/ul>\n<p><strong>Apr\u00e8s :<\/strong><\/p>\n<ul>\n<li>\u2610 Renvoyer la box internet<\/li>\n<li>\u2610 V\u00e9rifier les factures de cl\u00f4ture<\/li>\n<\/ul>\n<h2>Conclusion<\/h2>\n<p>R\u00e9silier ses contrats n&rsquo;est pas compliqu\u00e9 mais demande de l&rsquo;organisation. Anticipez les d\u00e9marches et conservez tous les justificatifs pour \u00e9viter les litiges.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Guide pratique pour r\u00e9silier vos contrats lors d&rsquo;un d\u00e9m\u00e9nagement : \u00e9lectricit\u00e9, gaz, internet, t\u00e9l\u00e9phone.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[16],"tags":[],"class_list":["post-1983","post","type-post","status-publish","format-standard","hentry","category-vie-pratique"],"_links":{"self":[{"href":"https:\/\/livinlyon.com\/index.php\/wp-json\/wp\/v2\/posts\/1983","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/livinlyon.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/livinlyon.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/livinlyon.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/livinlyon.com\/index.php\/wp-json\/wp\/v2\/comments?post=1983"}],"version-history":[{"count":1,"href":"https:\/\/livinlyon.com\/index.php\/wp-json\/wp\/v2\/posts\/1983\/revisions"}],"predecessor-version":[{"id":2004,"href":"https:\/\/livinlyon.com\/index.php\/wp-json\/wp\/v2\/posts\/1983\/revisions\/2004"}],"wp:attachment":[{"href":"https:\/\/livinlyon.com\/index.php\/wp-json\/wp\/v2\/media?parent=1983"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/livinlyon.com\/index.php\/wp-json\/wp\/v2\/categories?post=1983"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/livinlyon.com\/index.php\/wp-json\/wp\/v2\/tags?post=1983"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}